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Remarks

Following are the remarks and restrictions of sMedio TrueLink+ Phone. Please read them before purchasing the app.

  • TrueLink+ Phone cannot pair if your PC and smartphone are not in the same Wi-Fi. Network profile is required to be set as private network for data security.
  • Pairing of TrueLink+ Phone may be disconnected automatically depending on your network environment.
  • Video and audio playback may not play smoothly depending on your system environment.
  • TrueLink+ Phone may not support messaging, contact, incoming/outgoing call depending on your smartphone.
  • TrueLink+ Phone on the PC may not display contents which you downloaded from third party applications.
  • TrueLink+ Phone on the PC may not be able to delete messages in smartphone or may not show unread message icons depending on your smartphone.
  • Toast of the incoming call and message notification will not be displayed when you turn off Notifications settings from Permissions in Settings.
  • Pairing of TrueLink+ Phone will be disconnected if you remove SD card from your smartphone.
  • TrueLink+ Phone PC app may display video and audio files in your smartphone even though these files cannot playback.
  • Playback time or total playback time may be different from actual playback time if you play video files with TrueLink+ Phone
  • TrueLink+ Phone may not show the application version installed on your smartphone correctly depending your smartphone.
  • Each contact is allowed to add no more than 10 email accounts.
  • Each contact is allowed to add no more than 10 phone numbers.
  • Each contact is allowed to add no more than 10 Instant Message accounts.
  • TrueLink+ Phone will display messages received, even if the sender has been blocked in an SMS blacklist edited by a third party mobile application.
  • The taskbar playback controls only function while TrueLink+ Phone is playing music.
  • Camera preview may have some delay depending on your smartphone and Wi-Fi status. To keep camera preview stable, please don’t shake or move your smartphone.
  • The message, cancelled from PC application, will be removed from message history after UI refreshed.
  • Portrait mode of UI display is not supported; some UI may not be displayed completely if rotating PC screen by 90/270 degrees.
  • If TrueLink+ Phone PC app is paired with Android 4.4 onward devices, the upload function is disabled for all folders in external SD card.
  • If TrueLink+ Phone PC app is paired with Android 5 onward devices, accepting incoming call is not supported.
    Note: TrueLink+ Phone Android app supports accepting call by the same method as remote headset control, which is deprecated in Android 5.